Order Processing, Shipping Options and Return / Exchange Policy
How we process our orders
Our Store Processes Orders ONLY during Store Business Hours. Please allow 1 – 2 store days for orders to be processed. You will receive an automated email notification when your order has been mailed or is ready for pick-up.
During peak season (April-June) please allow an additional 2 – 3 Business Days for processing.
Shipping Options
UPS and USPS pick up orders Monday – Thursday at 3:00 pm. Please allow enough time for your order to be processed. Once your order has been shipped you will receive an email confirmation with you tracking number if you have chosen a shipping option with Tracking Service.
Estimated time of delivery if shipped by 3 pm Mon. – Thu.
In Florida
First Class USPS (No tracking number):3-5 Business Days
Priority USPS (Tracking number): 2 Business Days
UPS Ground (Tracking number): 1 Business Day
UPS 2nd day Air (Tracking number): 2 Business Days
Next Day Air (Tracking number): 1 Business Day
Outside of Florida
Please be advised that Delivery dates are zip code dependent and may take longer than the Florida estimated time of delivery.
Return / Exchange Policy
Follow the prompts
Wait for office approval
(7-10 business days)